VoniaStore - Test order to Germany
I tested VoniaStore – this is how an order from Germany (Bad Herrenalb) went
When we launched VoniaStore, one thing was especially important to me: I wanted to experience the entire ordering process myself, exactly as our customers do. For me, one of the most important questions is what kind of shopping experience our online store offers from the customer’s perspective.
On June 23, 2026 (Tuesday) in the morning, I placed a test order from Bad Herrenalb (Germany) in our online store de.voniastore.com.
🛒 The Order
For this test, I deliberately ordered only 1 bottle of doTERRA Wild Orange (5 ml) essential oil to simulate a simple, everyday purchase. I paid with my Revolut bank card, which worked quickly and completely smoothly. (PayPal is now also available as a payment method in our online store.)
📧 Order Confirmation
Immediately after completing the order, I received the order confirmation by email. Since I paid with a bank card issued in Hungarian Forint (HUF) the amounts in the confirmation email are displayed in Forint. However, the order itself was processed in Euro (EUR), and all prices in the cart were also shown in euros.
📦 Parcel shipped & 📄 Invoice received
Shortly afterwards, I received another notification that my parcel had been handed over to the shipping provider. At the same time, I received the invoice in a separate email.
For delivery, I chose a GLS Parcel Point (Lotto Bachmann, Bad Herrenalb).
📬 GLS pickup notification
On June 25, 2026 I received an email from GLS informing me that my parcel was ready for pickup.
📍 Pickup at the GLS Parcel Point in Bad Herrenalb
I picked up my order at the GLS Parcel Point later that same morning.
Voilà – me with my little parcel in front of Lotto Bachmann. 😊
(Of course, the parcel was originally still unopened – I was just a little too curious and opened it before taking the photo. 😊)
From placing the order to picking it up, only two days.
Good to know: This product was an item that was available directly from our own warehouse. That is why the delivery could be completed so quickly. Products stored in an external warehouse may require a little more time. However, the relevant delivery time is always clearly and transparently shown on the respective product page.
I was very happy to see that the entire process – from placing the order to payment, notifications and pickup – worked quickly, clearly and completely smoothly.
It was especially important for me to experience this process personally. This way, I can be sure that our customers receive exactly the reliable service we want to provide.
Now it’s your turn! 😊
Test VoniaStore yourself and tell us about your experience! We truly appreciate every piece of feedback. Feel free to write to us at info@voniastore.com, because we are continuously working to adapt our online store even better to your wishes and needs.
I truly hope that our first customers will have an experience just as positive as the one I had with my own test order.
And there is more good news: DHL will soon also be available as a shipping option in our online store, allowing us to offer fast and convenient delivery to even more customers. 🚚📦
Thank you for joining us on this exciting journey! ❤️
Every single order, every piece of feedback and every suggestion helps us make VoniaStore a little better every day.
Gigi